This Privacy Policy applies to the personal data of users of our website, our customers, suppliers, and other people we may contact in order to provide the requested service.
- Who is responsible for processing your data?
TOURISM, HOTELS AND RESTAURANTS, S.A. Tax ID: A-08586133 Calle Gran de Gràcia, number 81, 08012 – Barcelona Phone: 934 155 665 Email: lopd@monchos.com
- Who are the Group companies?
Moncho’s. Moncho’s Catering.
- How do we obtain your personal data?
Directly through you. We also collect certain data automatically when you access our website, read or click on the emails we send you, or when you provide them to us yourself.
- What information do we obtain about you?
CUSTOMER DATA: Depending on the relevant circumstances and applicable local legislation and requirements, we may collect all or part of the information listed below in order to offer you job opportunities that suit your situation and interests.
First and last name; Contact information (email and phone); Any other information you provide through the website. This list is not limited or exhaustive of the categories of personal data we may collect.
- For what purpose do we process your personal data?
We will process the information provided, in relation to the data collected, for the following purposes:
Enable the provision of services requested by the Customer. Manage reservations requested by the Customer. Inform by electronic means about the latest news, events, and organized parties. Keep the Customer informed, including by electronic means, about services and/or news. Manage you as a new Customer and/or supplier. Carry out administrative and organizational processes. Attend to your request for information and/or inquiry. Contact you to send you information. Channel the sending of commercial information, as well as informative circulars and sending of greetings.
- How do we keep personal data protected?
To guarantee protection and maintain the security, integrity, and availability of your data, we use various security measures.
Although in data transmissions over the internet or from a website it is not possible to guarantee absolute protection against intrusions, we dedicate maximum efforts to maintain physical, electronic, and procedural protection measures to guarantee the protection of your data in accordance with the applicable legal requirements in this matter. Among the measures we use are the following:
Limit access to your data only to those people who need to know them in view of the tasks they perform; As a general rule, transfer collected data in encrypted format; Store the most sensitive data only in encrypted format; Install perimeter protection systems for IT infrastructures (“firewalls”) to prevent unauthorized access, for example “hackers”, and regularly monitor access to computer systems to detect and stop any misuse of personal data. In cases where we have provided you (or you have chosen) a password that allows you to access certain parts of our websites or any other portal, application, or service under our control, you are responsible for keeping it secret and complying with all other security procedures that we notify you of. You may not share your password with anyone.
- How long do we keep your personal data?
Your personal data will be kept for the time necessary to fulfill the purpose for which they were collected. If your data is used for several purposes that require us to keep them for different periods, we will apply the longest retention period.
In any case, we limit access to your data only to those people who need to use it for the performance of their duties.
Our data retention periods are based on business needs, so in relation to those personal data that are no longer necessary, either access to them will be limited to the fulfillment of strictly legal obligations or they will be securely destroyed.
If we have not maintained relevant contact with you for a period of two years, we will delete your personal data from our systems, unless we believe in good faith that the law or other regulation requires us to keep them (for example, at the request of a tax authority or in relation to possible litigation).
- With whom do we share your personal data?
We may share your personal data with the Group companies.
Data will not be transferred to third parties, except for access to them by company employees, Group companies, and those transfers that must be made as a consequence of a legal obligation.
- What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Access, rectification, and cancellation: Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its cancellation when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Limitation of processing: In certain circumstances, interested parties may request the limitation of the processing of their data. In this case, we will only keep them for the exercise or defense of claims. Opposition: For reasons related to their particular situation, in some circumstances, users may oppose the processing of their data and we will stop processing the data except for compelling legitimate reasons, or the exercise or defense of possible claims, is not possible. Data portability: We will provide the interested party with the personal data concerning them in a structured, commonly used and machine-readable format and will transmit it, if the interested party so wishes, to another controller. The interested party may withdraw their consent at any time. It is possible to file a complaint with the Spanish Data Protection Agency in case your rights have not been satisfied through their website. You can exercise your aforementioned rights by contacting lopd@monchos.com
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